Aesthetic Response Front of House Training Hub
For over 13 years Aesthetic Response has been the UK’s leading provider of call and enquiry support here in the aesthetics sector.
In an era where the aesthetic industry is booming and client expectations are higher than ever, the role of receptionists in aesthetic clinics has become increasingly crucial. Recognising the need for well-trained professionals to manage the front of the house efficiently, Aesthetic Response has developed this ground-breaking course, Building On Success, which promises to elevate the standards of customer service in the industry.
The content of the course has been built on years of multi-award-winning experience in this dynamic and fast-paced sector, bringing together learnings from an expert team, including call and enquiry handling, customer service, staff training and GDPR.
The course offers:
- A comprehensive curriculum that is both flexible and accessible.
- Engaging learning modules, incorporating videos, quizzes and useful downloads.
- Real-life experience underpins all aspects of the training offering you practical insights into the challenges faced by receptionists in aesthetic clinics.
- Industry expertise. To guarantee the highest quality of education, the course design and content has been based on over 30 years of industry experience both in call and enquiry handling as well as extensive knowledge of the aesthetic sector.
- Up-to-date and relevant information from an aesthetic business support partner extensively active in clinic life every day.
What our clients say about the course:
"I have just finished the exceptional front-of-house training module. I was so impressed with the content and the process of learning and the quiz to follow.
I thought that the course instilled the importance and value of the front-of-house role in the business. Throughout the whole course, it promoted positivity and confidence and made you feel proud to work in the industry and your key role. I would certainly recommend this to any clinic for new staff members to stand out from competitors to give that first-class and unforgettable customer service experience from the outset.
Highly Recommended, a truly wonderful course."
- Hayley Foot, Clinic Co-Ordinator, Lumiere Medispa
Being new to this amazing sector I've had a lot to learn from day one. This course has helped me to adjust to my new role quickly and effectively! I've gained a really good understanding of my role in our clinic and have been able to work through the course at my own pace enabling me to concentrate on my day-to-day tasks. It's been great!”
- Olivia Gaddass, Clinic Receptionist
