Why Mobile Rewards Are the Future of Client Engagement

As competitors enter the market, it’s even more important than ever to get client engagement, loyalty and referral right.

Mobile rewards are a powerful tool to drive client engagement and retention and grow a commercially healthy business. 

Why do mobile rewards matter?

Consumers today are accustomed to rewards programmes in every aspect of their life. Behaviour science shows the promise of a reward drives more regular visits and increased spending. Many aesthetics practices know this and have a loyalty programme in place, but clients are often unaware of it or find it difficult to track. 

This is where mobile rewards come in. Smartphones are almost always within reach, making them the best channel for delivering rewards and engaging with consumers. 60% of global e-commerce happens on a mobile phone, i.e., more than on a desktop. 

A mobile rewards app enables your clients to be kept up to date with push notifications on their loyalty status, on recent, personalised promotions or new services and enables a direct line of communication between clients and the clinic team. Mobile-only rewards can help you create a sense of exclusivity and urgency, so clients take up offers and book in.

Gain clients through digitised referrals 

Word of mouth is one of the most powerful levers for acquiring loyal and high-spending clients in the aesthetics and wellness industry. Clients want to visit practitioners who are trusted, and personal recommendations assure this much more than anonymous social media marketing. PatientPerfect digitises that experience.

Again, many clinics have referral programmes in place, but they are clunky and not fulfilling their potential. A tool that enables you to design incentives for your clients and the friends and family they invite, that can be sent in one click is shown to significantly increase the volume of new, referred clients.

Lean into digitised, mobile-first client engagement to grow revenue 

PatientPerfect is an innovative platform that offers these features and more, in a custom-branded app for your clinic. We offer you a best-in-class tool to retain clients, increase revenue and attract new clients. Join the other clinics that are effortlessly selling services whilst they sleep through PatientPerfect.

Your clients rightfully demand the best possible experience, and for a modern clinic, this means being digital-first and rewarding their loyalty. PatientPerfect helps you achieve this, with quick set-up and immediate impact.

What can PatientPerfect offer?

Reward your clients: Offer a modern and engaging rewards program that keeps your patients coming back.

Win new clients: A digital, one-click referral programme which turns word-of-mouth referrals into rocket fuel for your business

Best-in-class client experience: Sleek e-shop, client finance and other features all offer a best-in-class digital experience for your clients

Effortless all-in-one solution: Say goodbye to cumbersome loyalty programs and manual tracking. PatientPerfect seamlessly tracks patient visits and eligible rewards.

To find out more, watch this video here to see PatientPerfect in action.