How to Get More New Client Referrals from ConsultingRoom.com

Craig Lowe
By Craig Lowe

Since 2021, Craig has played a crucial role in ensuring a seamless experience for all our valued Members throughout their ConsultingRoom.com journey.


It’s easy when you’re busy (and especially if you haven’t paid attention to marketing for new clients recently) to lose sight of the lifeblood of a successful clinic/salon - which is to ensure that you have a long-term steady acquisition of the RIGHT new clients, especially in a recessionary environment.
 
Outside of “free” or “low cost” strategies, such as incentivising client referrals (which all of you should have a system for in your business), or being a whizz on social media (i.e. generating leads from content rather than paying for ads), most clinics have to invest money, time and effort into finding effective ways to find new clients cost-effectively.
 
Although we do not see ourselves as a pure advertising channel (due to the myriad of other benefits associated with Membership), some Members get a fantastic return on their Membership fee with new clients referred from ConsultingRoom.com.
 
However, we want to do better – both for our Members and in helping your potential customers who are visiting our site.
 
With over 1,200,000 page views in the last 12 months, the Consulting Room’s “edge” is 20 years with 2 million pages listed in Google and a depth of content and optimisation unmatched by any other aesthetic information website or directory in the UK!
Questions and Answers Section
Although we have a ton of content on the site, there is no way that we will ever answer the myriad of questions that consumers have about all of the different treatments and products now available in our sector, and whether they are right for them.
 
TRUST is a huge part of the decision-making process for any of us when we gather information before making a purchasing decision, especially when we are considering treatments that have risks. People trust the content in ConsultingRoom.com because it's not trying to SELL THEM the treatment. We feature unbiased information such as the pros and cons of different procedures alongside screening the clinics/salons within our database that can help them achieve their goal.
 
However, there is always an element of doubt that can stop people from taking the next step and contacting a clinic with a question that they would like to have answered, without providing their details in a contact form or phoning a clinic directly.
 
This is where our new QUESTIONS and ANSWERS section comes in!
 
Practitioners who wish to increase their profile within the site will be able to receive questions about their specific field of expertise
 
The benefits are twofold; your answers will be sent directly to the potential client's inbox with your clinic details on them, whilst your profile will be more visible on different pages of the ConsultingRoom.com website and will also feature the answers to consumer questions publicly for other potential clients to see.
 
So, we think this should be a WIN-WIN for both consumers, who will gain easier access to our expert practitioners and for practitioners, as you will generate more direct referrals from answering consumer questions, alongside indirect enquiries from enhancing their profile as an expert on multiple different treatment/product pages on the website.
It’s Also Easy to Do – Just Takes a Couple of Minutes!
 
Login to your MEMBERS AREAhttps://www.consultingroom.com/Partners/ and click on YOUR CLINIC, then select the UPDATE YOUR CLINIC link from the drop-down menu. Next, click on the STAFF section to update your details. (if you’ve forgotten your password, use the password retrieval link, or if you’ve forgotten your user name email admin@consultingroom.com )
 
We have included a video link in the site as a guide on how to do this, as well as how to add all other staff members who have expertise in their specialist areas and who would be willing to answer consumer enquiries and help your clinic benefit from increased referrals and improved SEO on www.consultingroom.com
 
Don’t Miss Out - Do This Today!
 
As we are making it available to the hundreds of thousands of consumers who visit our site every year, we need to ensure that we have practitioners ready and waiting to answer questions before we launch this – so please update your details as soon as possible so that we can get cracking!
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