How Clinics Can Stop Losing Money on Membership Payments

Discover how UK clinics can cut direct debit fees to 0% with Coherent’s healthcare-focused payment solution and save thousands each year.

Running a clinic is hard. Every appointment, membership, and subscription matters when it comes to keeping your business healthy. But many clinics don’t realise how much they’re giving away in payment fees.

If your patients pay memberships or subscriptions by direct debit, you could be losing around 1% of every payment to banks or generic payment providers. Over a year, that adds up to thousands of pounds - money that could be reinvested in growth.

Why Direct Debit Fees Are Costing Clinics So Much

• 1–3% lost on every payment - High fees reduce your margins month after month.
• Added admin work - Managing multiple payment systems takes staff away from patient care.
• Missed opportunities - Money lost to fees is money that can’t be reinvested into your clinic.

For example, a clinic processing £20,000 per month in memberships will spend over £2,400 a year in fees with traditional providers.

A Payment System Designed for Clinics

Coherent offers a healthcare-focused payment solution that removes these hidden costs. Instead of percentage-based fees, there’s just a flat 35p per transaction - no 1% cut.

That same £20,000 in monthly payments would cost:

• Stripe or GoCardless: ~£2,400 per year
• Coherent Healthcare: ~£300 per year

That’s a saving of over £2,000 annually, without changing how your patients pay.

Easy to Set Up, Easy to Use

Switching payment systems may sound complicated, but Coherent is designed to be simple for clinics:

• Quick setup - You can be live in around 15 minutes.
• No cancellation fees - Use it because it works, not because you’re tied in.
• UK-based support - Real help when you or your staff need it.
• Built for clinics - An intuitive system your reception team can use confidently.

Eligibility Criteria

This offer is reserved for ambitious, growing clinics that meet the following requirements:

• At least 2 years of trading history
• Minimum £750k annual turnover
• Operate from private premises (not co-located)
• Employ at least two full-time front-of-house employees

If your clinic fits these criteria, you could be eligible to save thousands every year by switching to Coherent.

On occasion, Coherent will consider clinics that do not meet all of the above criteria. Interested clinics should reach out to the Coherent team at hello@coherenthealthcare.com.

How to Get Started

Getting started takes just three steps:

1. Arrange a free discovery call - We’ll review your current setup and show you what you could save. Reach out to the Coherent team at hello@coherenthealthcare.com with the subject line “Membership Growth”, or Click Here for more information.
2. Launch in minutes – The Coherent team will help you get set up quickly with no disruption.
3. Grow with confidence - Keep more of your revenue and reduce admin so you can focus on patients.

The Bottom Line

Membership payments should support your clinic’s growth, not drain your profits. By cutting out unnecessary direct debit fees, you can save thousands each year and contribute to stronger cash flow for the future.