Nicholas Pratt is the founder of VOCA solutions, a Wellness software company that has created an innovative, leading-edge call management software solution that seamlessly integrates with your existing business phone number(s). The company’s drive and focus is on improving the Client Call Journey, the Team’s Call Management Effectiveness and the Manager’s Visibility of this critical function.
VOCA has been meticulously designed to simplify inbound lead and guest management. Industry experts have collaborated extensively with our team to create a revenue-generating product that’s remarkably intuitive. Witness the impact of just two clicks – that’s all it takes to see the tangible value our solution brings to your business.
10
Jan
2025
For business to continue to thrive and grow, it is incredibly important to review processes and procedures in order to identify where small gains can be made.
17
Sep
2024
Have you thoroughly considered the key external touchpoints a client will engage with along their journey with your brand?
14
Aug
2024
Over recent years, the phone has seen a widespread transition to digital, opening up a whole new set of opportunities to leverage this vital touchpoint.
