Secret Aesthetics Reviews

Harvey Nichols, The Mailbox 65 Wharfside Street, Birmingham, B1 1RE

0121 Reveal Number

Call Now

Real honest reviews by real clients of Secret Aesthetics, Birmingham.

Secret Aesthetics are rated an average of 5 out of 5 based on 10 reviews.

Serina M ★★★★★

I've been to secret aesthetics twice now and both times I've had my lip filler treatment done by Dr Lucy. She is so polite and makes you feel at ease. Before we start, she sits down and asks about my desired look, the side effects etc. She is very knowledgeable and makes your comfortable. The clinic is always clean and the receptionist is friendly. Offering a drink upon arrival and then waiting in the massage chairs (which are awesome) for the doctor to call you in I have recommended this clinic to many people and they have had the same positive result. Great clinic, brilliant staff, perfect every time.

Clinic Reply

Hi Serina, It was lovely to see you. Thank you so much for your kind words, we're very grateful. We're so happy you've had a positive experience with ourselves and that you've also recommended us to others. We hope to see you again soon! Warmest regards, Maryam, Secret Aesthetics, Birmingham.

Sofia Mahmood ★★★★★

First hydafacial with Akila. Really impressed with the results so far, looking forward to round 2 next month.

December 6, 2023 | Birmingham

Clinic Reply

Hi Sofia, Thank you for your kind words. We're so happy you're impressed with the results so far and we look forward to see you again soon. Warmest regards, Maryam, Secret Aesthetics, Birmingham.

Clare Mcgee ★★★★★

Dr zoya and her team were amazing and so empathetic.

Clinic Reply

Dear Clare, Thank you so much for your kind words. It was really lovely seeing you today and we hope to see you soon. Kindest regards, Akila Client Relations Manager and Skin Therapist Secret Aesthetics Harvey Nichols, Birmingham

Rhee G ★★★★★

I had an amazing experience. Akila was so helpful throughout the whole treatment. Will definitely be coming back for more treatments.

December 5, 2023 | Birmingham
Leena P ★★★★★

I received my first deluxe hydra facial with Akila, she was really knowledgable and made me feel so comfortable, explaining everything. I left feeling amazing and glowing! Perfect treatment for my dry dullish skin. Thank you Akila!

December 5, 2023 | Birmingham

Clinic Reply

Good Afternoon Leena. Thank You for your review. It is a pleasure to have you and we are happy you enjoyed your Hydrafacial with Akila. The Hydrafacial is an amazing treatment for giving you that extra glow. We look forward to seeing you again soon. Kindest Regards Kiran

Dorine Mwesigwa ★★★★★

At Secret Aesthetics, you not only get the glow but all other goodness that comes with the entire human being mind, body and soul. The customer care at Secret Aesthetics is of paramount importance, to say the least. I could recommend this place again and again and again. The members of staff are all BRILLIANT so is the treatment. I could go on and on and on, I am very very happy there.

December 5, 2023 | Birmingham

Clinic Reply

Dear Dorine, Thank you very much for your kind words. we are so glad you had a nice experience with us and we hope you have many more to come. Best Wishes, Akila Clients Manager and Skin Therapist Secret Aesthetics, Harvey Nichols.

Natalie Tait ★★★★★

Had lip fillers for the first time here, lovee the results so much and it was a perfect service:) very friendly and helpful for a first timer, deffo will be coming back when needed!

November 8, 2023 | Birmingham

Clinic Reply

Hello Natalie, Thank you so much for your kind words, we are overwhelmed you love your results. We hope to see you again soon. Secret Aesthetics, Birmingham

Ashley DuCille ★★★★★

I've been to a number of different clinics in and around Birmingham over the last few years, so I've got something to compare them to and my experience at Secret Aesthetics outshines all them. I discovered Secret Aesthetics 6 months ago and I've already had a few different treatments here with Dr. Zoya and Tara both whom are amazing. The clinic itself is beautiful with the decor and lighting giving it a real calming and relaxing atmosphere. From my very first visit I was impressed by the level of profesionalism, quality of care and friendliness shown by the staff. The girls on reception have always made me feel welcome, very friendly, and quick to offer me a drink or take my coat for me on arrival. One of my most recent treatments which is still on-going is laser hair removal being done by Tara. I decided to go with a package and I'm only half way through my treatments so it's still work in progress but I'm slowly seeing results. I can't recommend Tara enough because she's clearly committed to her work. She's professional, very attentive and always seems focused on getting the best results but she's also a really nice person. My sessions with her can last anywhere up to 2hrs so it makes all the difference to me that she's so easy to talk and has a sense of humour while still being professional. She talks me through everything in detail and let's me know how to reach her if I have any concerns post treatments. She always asks to checks up on me over the phone a week after my treatment to see how I'm getting on and whenever I've been in the clinic for another treatment she'll come over to me and ask me which I appreciate. She's brilliant at her job and I feel like she genuinely cares about her clients. My other treatment I recently had was with Dr. Zoya who is professional, knowledgeable and really takes time to explain everything to me in detail and answers any questions I have without coming across as patronising. I've always felt listened to. I've never felt pushed into making a decision and she genuinely cares about her paitents. I booked in with Dr. Zoya for the cutera excel laser (launch price) to remove large vein and there was some inconvience to begin with having to reschedule my appoint a good few times but I didn't take issue with it because the communication from them was top notch and Dr. Zoya gave me my first treatment for nothing so they couldn't have handled it any better. Dr. Zoya talked me through everything I needed to know before and after the treatment and I always felt like I was in safe and very capable hands. The vein had vanished instantly after being zapped and always feel looked after by Dr. Zoya whenever I've visited her. Anytime I've had a question, concern or just wanted some advice I've always been able to get it passed on and a response back from her easily. I wouldn't hesitate at all to recommend Secret Aesthetics. They're good at what they do and they treat their customers with care and respect.

November 7, 2023 | Birmingham

Clinic Reply

Dear Ashley, Thank you so much for taking the time to share your experience of the clinic & the team at Secret Aesthetics. We are so happy that your journey with us has been positive throughout & that your needs have been met by Dr Zoya & Advanced Aesthetic Therapist Tara. We always pride ourselves on achieving the best possible outcome for our patients & clients. We look forward to seeing you again very soon. Warmest Regards, Tara - Advanced Aesthetic Practitioner Secret Aesthetics Harvey Nichols, Birmingham.

molly may ★★★★★

Fantastic service, from the ladies on reception to the doctor . The doctor was fantastic, listened to what I wanted, and directed me to the right treatment, for myself, ,100 % I would recommend it

November 2, 2023 | Birminghamc

Clinic Reply

Hi Molly, Thank you for your kind words, it was lovely seeing you. We're very happy you felt you experienced fantastic service with ourselves. We hope to see you again soon! Warmest regards, Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

Neelam Ali ★★★★★

I attended yesterday and I had tear trough treatment on the eyes. I have to mention, it didn’t work as much as I wanted/expected it to. I am disappointed but that doesn’t affect the outcome of this review. This 5* review is based on the following: The clinic is beautiful and welcoming. Soon as you walk up the stairs I was greeted by lovely Louise. I awaited my appointment whilst she made me a cappuccino. I saw Dr Naqvi who went though all my options and I consented to this treatment although I was made aware that it may not work for my particular issue. Although it didn’t work for me, Dr Naqvi still spent a lot of time with me in the consultation (above the 45 minutes). He was polite, professional, thorough and patient of my questions and concerns. I went ahead with the treatment and reached out the next day for advice to which I had a prompt response from Dr Naqvi. I can only comment on this treatment, if you’re thinking of having it done, this place is definitely recommended based on the above, just because it didn’t work for me, doesn’t mean it won’t work for you! I would certainly return if I needed other treatments.

November 1, 2023 | Birmingham

Clinic Reply

Hi Neelam, Thank you for your kind words. I apologise you didn't get the results you expected, thank you for reaching out after your treatment to seek advice. We're happy you've had a 5 star overall experience with ourselves and that you'd recommend our clinic to others, thank you. If you have any questions or concerns please do not hesitate to contact us. We hope to see you again soon! Warmest regards, Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

Contact Secret Aesthetics

One of our friendly advisors will contact you to answer any questions you have about Secret Aesthetics.