At Botonics, client satisfaction is at the heart of everything we do. With a focus on professional care, personalised treatment plans, and outstanding results, we've built a reputation you can trust. Don't just take our word for it — read honest feedback from our clients below.
What Our Clients Say
Botonics Client Reviews
Francesca Martin
Brighton
★★★★★
I recently had the pleasure of visting botonics, as a transgender woman currently on the journey of transitioning I had no idea how easy, less expensive and discrete fillers could be and what they could actually do for me. I had a very prominent brow bone which was a very big ins…
I recently had the pleasure of visting botonics, as a transgender woman currently on the journey of transitioning I had no idea how easy, less expensive and discrete fillers could be and what they could actually do for me. I had a very prominent brow bone which was a very big insecurity of mine the first time I visited nurshka we went over what my face needed and how little
Changes can actually make a big difference these changes have definitely helped me with the psychological side of my transition as I am only a few months in and have made a serious impact on me!
I would recommend anyone that is considering any sort of surgeries - brow shaving, jaw reduction etc.
Non surgical treatments are quicker and have less down time and both times visting botonics I had a little bit of swelling for a few days.
The difference between the genders is tissue so of course having fillers would make complete sense for a MTF trans woman softening the tissue in the face can make features appear more feminine which also has faster results than any sort of surgery you would have and it would also give a more natural end result . I would seriously recommend anyone to visit nurshka at botonics shes a wonderful woman and her work is incredible xxx
Lara
Uxbridge
★★★★★
Botonics changed me inside and outside so nicely. They provided me with a great experience with my first cosmetic procedure. I ended up with a much nicer profile and looking younger with their expertise!
After signing up on their website for the free consultation, I receiv…
Botonics changed me inside and outside so nicely. They provided me with a great experience with my first cosmetic procedure. I ended up with a much nicer profile and looking younger with their expertise!
After signing up on their website for the free consultation, I received their newsletters and gentle encouragement to go forward with the free consultation. After months of deliberating I finally decided to go ahead. Even though there was no pressure, I really liked the communication I got from Botanics, it made me brave enough to go forward.
I was pleased to see the staff was very nice and great to talk to. Bill, who I talked to many times was great at communicating with me and listening to my concerns. I got to meet with Dr. Goyal for my consultation and it was great to have his knowledge and agreement to my ideas on dermal filler for my face. I was glad to see that Dr. Goyal had much experience with situations like mine and listened to my concerns! I felt very comfortable with him.
On the day of the procedure, I was very nervous. I was very pleased to know that Dr. Goyal was going to use a cannula that was going to greatly reduce bruising, but I was kind of scared of how it was going to feel. I was shocked at the first poke of anaesthetic, which is what actually hurt the most, and found that the rest of it just felt strange (but did not hurt). Most of the time I could not even feel anything! I really liked that he took his time to exam the results and make sure it was perfect. He was calm and collected and made me feel at ease.
Bill was great about giving me the pricing upfront and taking payment. He also gave me tons of info on how to prepare for the procedure and how to recover smoothly. I bruised a bit on the bridge of my nose, but that cleared up in a few days. I also went back for a top up follow up appointment and really felt like things became most even and refined with a few extra injections.
I was really very pleased that I chose Botoincs and will definitely use them again. I love my look and feel so much more confident. I hope more people use these expert doctors and feel their best, like I do. Good luck on your journey!
AGS1992
London
★★★★★
I went for the non-surgical nose job with Narushka back in November.
I was so pleased with the results she had managed to achieve and I could not believe how such a quick procedure had made such a difference. The dorsal hump in my nose was smooth and no longer noticeable. Na…
I went for the non-surgical nose job with Narushka back in November.
I was so pleased with the results she had managed to achieve and I could not believe how such a quick procedure had made such a difference. The dorsal hump in my nose was smooth and no longer noticeable. Narushka explained to me that there was some swelling and that the hump may become slightly visible as the swelling subsides but that this would be minimal. As she predicted, this did happen but the appearance of the hump was so minimal it did not even notice. It still looked a million times better than my original nose and I was so happy with the results.
However, a friend then decided to give a negative comment on my nose. They said that it had been a waste of money as it did not look any different and that in fact it looked worse than before. I was absolutely devastated, and although deep down I knew that this could not be true, I began to doubt all of the positive feedback I had received from others and became very insecure about my appearance. I decided to make a formal complaint about my nose. Bill and Nurushka took into account each one of my concerns and remained kind and professional. At this point I was unwilling to listen to what they were saying as I was so upset. It was only when they requested pictures of my current nose, and sent these back to me along with a picture of my original nose that I could see that the results were still outstanding and there no denying that this was a massive improvement.
I am going back to the clinic for a second treatment (even though everybody has told me there is no need as it still looks amazing) just to try and perfect the results I already have. I feel so comfortable going back to the clinic and I do not feel awkward about any of the issues before. Both Narushka and Bill understand that it can be common for friends to react negatively when someone has a cosmetic procedure. I can tell you that this is a good clinic with a good support network throughout your journey!
Happy client
london
★★★★★
Well what can say? Narushka is very highly recommended . She is simply great at her work and clearly loves what she does otherwise she would not get it so right all the time-). Will not go anywhere else. Bill and Narushka as a team are brilliant. Thank you Narushka and Bill.
SW
s w
london
★★★★★
I have now been to see Narushka at botonics quite a few times. Each time after a consultation, or treatment i walk away feeling confident on the procedure that has been done ,or the procedure that i am about to have. She carefully listens to what i want , and tells you in all hon…
I have now been to see Narushka at botonics quite a few times. Each time after a consultation, or treatment i walk away feeling confident on the procedure that has been done ,or the procedure that i am about to have. She carefully listens to what i want , and tells you in all honesty if she thinks that treatment is right for you. She is honest and up front , and also quite funny ,making you feel at ease so each time i visit i certainly walk away feeling happy. Her and Bill as a team get it right all the time. I simply will not go elsewhere anymore.
SH
Steph H
London
No rating
Botonics know exactly what they're doing and they're doing it brilliantly.
Attentive, considerate and sensitive to individual needs and personalities, Naruschka is an excellent practioner. She's also happy advise, guide and at times tell you if you shouldn't have things done.…
Botonics know exactly what they're doing and they're doing it brilliantly.
Attentive, considerate and sensitive to individual needs and personalities, Naruschka is an excellent practioner. She's also happy advise, guide and at times tell you if you shouldn't have things done. I'm a fan of their honesty.
I am a repeat client and will always visit Naruschka. She's the only person I trust. Her attention to detail is second to none and as my treatment is for rectifying asymmetry from a broken nose, it's important that it's perfect. She consistently makes me feel so much better about myself with the treatment.
Bill is a great partner for Botonics too. He's incredibly helpful and full of knowledge. Chatting to him on the phone is like speaking to an old friend.
I recommend Botonics to everyone. Fantastic service. Thank you Naruschka and Bill.
IN
Isabel Nieves
London.
No rating
I had my tear through correction with Naruschka at Botonics about five weeks ago and I have to say it has been one of the best things I have done in recent years. I was totally fed up with looking tired the whole time and seeing the amazing and natural results after the treatment…
I had my tear through correction with Naruschka at Botonics about five weeks ago and I have to say it has been one of the best things I have done in recent years. I was totally fed up with looking tired the whole time and seeing the amazing and natural results after the treatment, has made me gain confidence and look the way I did a few years back. Naruschka is brilliant and I highly recommend Botonics to anyone who is looking for excellent results without looking obvious.You will be in very professional and safe hands.
DB
Damilola Balogun
london
No rating
I don't know what to say besides the fact that Botonics have been wonderful to me in making me achieve my new body. I just had my one month op assessment today and the transformation is NOTICEABLE. I have have felt really out of place with my body for a couple years now which has…
I don't know what to say besides the fact that Botonics have been wonderful to me in making me achieve my new body. I just had my one month op assessment today and the transformation is NOTICEABLE. I have have felt really out of place with my body for a couple years now which has made my self- esteem drop drastically. I decide to have fat transfer to the buttocks to help enhance my body figure and to get my butt looking more fuller. I still need to wait a couple of months for the swelling to go down and see my desired new figure but already one month in and I'm showing off to the world. the cost, and talk through of the whole procedure went well and I felt more confident talking to Dr. Nurein. He was fabulous and amazing through it all. I TOTALLY RECOMMEND BOTONICS TO EVERYONE INTERESTED IN THIS PROCEDURE. THANK YOU BOTONICS.
JP
JO PT
london
No rating
Had wanted to have a lip enhancement for ages but my phobia of needles combined with fear of the trout pout had put me off and it took a good few years for me to pluck up the courage to have the procedure done. Botonics and Naruschka in particular had been recommended to me by a …
Had wanted to have a lip enhancement for ages but my phobia of needles combined with fear of the trout pout had put me off and it took a good few years for me to pluck up the courage to have the procedure done. Botonics and Naruschka in particular had been recommended to me by a good friend and I'm so glad that i made the right decision to have the treatment done. Naruschka is just amazing! she made me feel so relaxed and the results are exactly what i was after, nice and subtle. People often comment about how good they look. I highly recommend Naruschka and honestly wouldn't go anywhere else.
ST
Sheramin Tamber
London
No rating
The best birthday present ever!!!!!!
I decided to have Botox on my frown line as I noticed it had become deeper and more prominent. I went along to see Naruschka Henriques at her clinic in Clapham Junction. My consultation was free and very informative, I didn't feel any press…
The best birthday present ever!!!!!!
I decided to have Botox on my frown line as I noticed it had become deeper and more prominent. I went along to see Naruschka Henriques at her clinic in Clapham Junction. My consultation was free and very informative, I didn't feel any pressure to have the treatment. Naruschka was very professional and made me feel at ease. She gave me lots of information on the treatment and the aftercare.
I decided to go ahead with the treatment which was totally pain free and quick. I am so happy with the results I would 100% say to anyone thinking about having the treatment to go ahead and do it.
It has given me so much confidence and has made me feel amazing
I absolutely love the results.
This was my birthday present to myself. The best birthday present ever.
Thank you to Naruschka Henriques for changing my appearance for the better xx
Showing reviews 1–10 of 39
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