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How the Tweak app is bringing transparency, data integrity and patient safety to UK aesthetics

As the UK aesthetics sector continues to expand, concerns around transparency, traceability and patient safeguarding remain firmly in the spotlight. With no centralised national record of injectable treatments and increasing regulatory scrutiny, both patients and practitioners are seeking better ways to document treatment histories and improve safety across the board.

Tweak, a new app developed by medical professionals, enters this landscape with a simple mission: to bring NHS-style clarity, accountability and record-keeping to non-surgical aesthetics.

Designed as a secure personal “treatment passport”, Tweak provides a structured, centralised way for patients to record procedures, understand what products have been used, and ensure they are connecting only with qualified, medically led aesthetic practitioners.

A centralised record in a fragmented market

At present, there is no unified framework for patients to track their injectables or device-based treatments. Product details, batch numbers, and practitioner information are often dispersed across consultation notes, email confirmations and paper aftercare sheets.

Dr Kat Bennett, founder of Tweak, explains: “There’s currently no centralised way for patients to track what’s been injected or by whom. We built Tweak to give patients ownership, peace of mind, and safer choices.”

By allowing users to log products, brands, dosages and practitioners, Tweak fills a critical gap – supporting clearer clinical communication, improving continuity of care, and helping practitioners make informed decisions about retreatment, contraindications and product interactions.

Why it matters to clinical practice

Although designed as a patient-facing tool, Tweak also delivers meaningful benefits for medical aesthetic practitioners and clinic teams.

1. Improved clinical safety through better data
With the expanding range of injectables, bio-stimulators and device technologies entering the market, being able to see a patient’s full history is increasingly important.

Tweak provides a clear snapshot of past treatments, helping clinicians assess:

  • Cumulative exposure to certain products
  • Potential compatibility or contraindications
  • Patterns of treatment or over-treatment
  • Time intervals between procedures

This supports safer, more informed clinical decision-making.

2. Enhanced patient education and expectation management
The app provides medically reviewed, jargon-free guidance to help patients understand treatments, products and risks.

Clinics benefit from:

  • More informed consultations
  • Fewer misconceptions
  • Better adherence to aftercare
  • Realistic expectations around outcomes

3. Connecting patients with medically led clinics
Tweak only lists medically qualified aesthetic professionals, helping steer patients toward regulated, safe providers. This aligns with ongoing industry priorities around raising standards and improving safeguarding.

4. Commission-free booking and business support
Practitioners joining the platform receive:

  • Unlimited patient bookings with no commission fees
  • Visibility on a trusted, medically led platform
  • Access to a free business hub
  • Association with an initiative focused on safety, professionalism and transparency

Empowering patients while supporting practitioners

Tweak’s dual role – empowering patient autonomy while strengthening clinical governance – makes it a timely addition to the UK aesthetics market. It is not a replacement for regulation, but rather a practical safety tool that clinics can encourage patients to use while the sector awaits clearer legislative frameworks.

By promoting documentation, transparency and medically led care, Tweak contributes to the broader industry effort to professionalise non-surgical aesthetics and support safe, ethical practice.

Clinics interested in joining the platform or exploring how it can support patient safety can visit Tweak via the links below:

App Store: http://apps.apple.com/gb/app/tweak-health/id6745474212
Google Play: http://play.google.com/store/apps/details?id=com.loginet.tweak&hl=en

Consulting Room members can join Tweak for just £4/month or £40/year.

This article was written for the Consulting Room Magazine.
 
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