10/05/2023 | Rebecca | Follow up call made no answer option to leave a message, archiving for the time being
10/01/2023 | rebecca | Rudolf called me to request to cancel membership as he had no enquiries since august, I can see he has had just 3 phone calls, I have amended his gc payments to 0 and will offer him 3 months free to see if things improve, emailed him to let him know
08/09/2022 | rebecca | Spoke to Rudolf as free trial now come to an end, discussed stats, happy to proceed, set up gc payments
14/07/2022 | Sabrina | Spoke to Rudolf again today he now wants a doctor/dentist, Dr Sonia is working one day a week on a 10% comms basis, no wages with him paying for products etc. Have put his job up on smart for level 4 therapist but when speaking to him he has said he only wants that person 1 day a week or fortnightly on 14ph, rate there is £18 or £15 with 10% comms on top. He basically wants staff with out the outlay. Have given him advise on remuneration structure/ staff incentives. Have offered him room for rent ad but he wants the cash and no out lay. Anna is practise manager, Rudolf owner. I don't think they'll come on board as a paid member seems to be a want it all for free kinda guy even though he is so busy with a wait list of 30 people for injectables and x3 full columns for level 4 treatments.
29/06/2022 | Sabrina | had contact with Rudolf about HR (citation) and query about price etc, awaiting Laura to come bac with answers on charges quoted, Dan is looking into it
09/05/2022 | Rebecca | Rudolf accepted free trial again, activated old free listing
03/12/2021 | Rebecca | Archived - no response after trial-sent email to let know
17/05/2021 | Rebecca | Tried calling to follow up with free trial, foh said she wiill be in tomorrow, checked stats so far very good 8 emails 9 calls 17 in total 388 page views
04/03/2021 | sabrina | ignore my note, had two clinics open at the same time
04/03/2021 | sabrina | left voicemail about covid free membership until end of may with option for a call back or text
01/03/2021 | DanielleLowe | 18 point check done and welcome email sent