12/01/2023 | rebecca | Refused renewal for the time being as watching her pennies but may return in the future
10/01/2023 | rebecca | Hi Imogen Happy new year!! I hope you enjoyed your Christmas break. I just wanted to reach out to see if you wish to renew your membership now that your free period is coming to an end? I can see that you have received 10 enquiries since we spoke last & 3348 people visit your profiles in total. You would still have another 4 months free as our featured listings if you decide to renew as I allowed 6 months free featured listings. If you could please let me know if you wish to renew and I will restart your direct debit payments for you.
31/10/2022 | rebecca | Imogen emailed requesting to canx subscription for all 5 listings, sent her this email response....Good Morning Imogen I hope this email finds you well. I wanted to contact you to see if we can offer any support before cancelling your membership, if it helps, I am happy to offer all 5 of your clinic listings 3 months free membership unless your clinics are no longer open? I have amended your monthly direct debit payments to 0 per month & will leave your clinic listings active for you free of charge & payments would resume at the end of January 2023. Please let me know if this helps you, wishing you a wonderful day
01/08/2022 | rebecca | Managed to save all 5 clinics from cancelling, reduced payment to £50 per month and offered 6 months free featured listings, I have amended her gc plan rather than setting up a new plan, awaiting response via email regarding getting the green light in regards to the featured listings available for her to choose from, as soon as she gets back to me I will add them on
11/10/2021 01:48 : 2021 clinic payment checked by Rebecca.
20/09/2021 | Rebecca | Imogen agreed to renew membership as she hasn't paid for 2 years due to the pandemic, Dan agreed to write off the £2000 overdue invoices if she was to set up a direct debit moving forward, she now pays £72 per month for all 5 clinics
16/09/2021 | Rebecca | Good Morning Imogen I hope you and your team are well. It was a pleasure to talk to you just now over the phone, Doropa. As discussed we are still playing catch up after the pandemic and lockdowns etc... I can see that we have not received payment for 2 years for your Clinic Listings, however, we completely understand why given the circumstances. I have had a chat with my boss this morning to see if there is anything we can do to support you as we appreciate that £2000 is a lot of money to request, which is the outstanding payments for your membership. He has agreed to reduce your membership moving forward to £864 for the year rather than £1000, also if we could switch your payment method over to direct debit rather than standing order which would be just £72 per month, or an annual direct debit payment of £864 we would be happy to write off the £2000 overdue invoices for you. If you wish to pay £72 per month direct debit please simply click the link below to set this up. https://pay.gocardless.com/AL00042T1YP1MB If you would prefer to pay once a year direct debit £864 please select this link below https://pay.gocardless.com/AL00042T21E1QR If you have any questions please don't hesitate to contact me directly. Wishing you all the best.
31/08/2021 | Dan | 5 clinics not paid for 2 years they owe us 2 grand in total. INV-6228 and INV-6662. I have kept just Harley street on the no payment list and moved the other 4 to checked.
02/03/2021 | DanielleLowe | Address requested to be moved to 58 South Molton street Mayfair W1K 5SL
28/08/2020 | Zi | Galleries have been filled
28/04/2020 | Zi | Imogen has asked us to fill galleries with generic photos from group clinics
18/03/2020 | Zi | Address Check has been unchecked.
18/03/2020 | Zi | White Swan Caterham has been chnged to White Swan Halrey Street name and address changed
18/03/2020 | Zi | Name Check has been unchecked.
18/10/2019 | Zi | 5 White Swan Clinics all paying on Xero £1000 per year as a group subscription
15/08/2019 | DanielleLowe | Updated Clinic Access Email
21/03/2017 | Maria | NL emails was on a delisted listing - added 21.3.17
