09/04/2024 11:03 : 2021 clinic payment checked by Craiglowe.
15/03/2023 10:04 : 2021 clinic payment checked by Craiglowe.
16/08/2022 | Craiglowe | Recived a email from a customer of the clinic to say they didnt recive any comunications fromk the clinic, i had emailed them to urge them to repond to the customer, i provided the customer a contact number in order to talk direct to the clinic but i recived another email from the customer to say they have tried to ring but it kept going to answer phone, customer not happy but i havnt recived any further emails so i belive this issue is now resolved
10/08/2021 01:29 : 2021 clinic payment checked by Sabrina.
27/08/2020 | Zi | Have filled empty galleries and sorted out their videos too
05/06/2020 | Zi | Medical accreditations checked as part of audit
28/04/2020 | Zi | Email sent to ask them to fill empty galleries or they will be removed
03/07/2018 | Maria | Paying via GoCardless - Checked
10/11/2017 | Lorna | I have removed the special offer for hyperhidrosis from being on live display as this is indirect advertising of a POM (botulinum toxin). This should have been spotted when the clinic loaded the advert. It was raised as an issue to me(by Cindy Knight Clinic) after it was posted on Facebook. Will advise Holly to look out for these and Danielle not to put them on social media as a second line of defence. I will keep a better eye on special offers loaded too.
13/07/2016 | Madi | Full member - paying £27/month via GC since 9.12.15
07/09/2015 | Madi | Section 18- Checked off as part of backdated database move
07/09/2015 | Madi | Section 16- Clare McLoughlin is on NMC
20/08/2015 | Maria | Paying through InfusionSoft
07/08/2014 | Rebecca | Clare Clark is main point of contact Clare McLoughlin is practitioner and owner.
20.01.10 UK - Ron agreed to offer half price subscripion for this year to this clinic as Clare is pregnent and will be taking six months off.10/08/2021 01:29 : 2021 clinic payment checked by Sabrina.
05/06/2020 | Zi | Medical accreditations checked as part of audit
14/04/2020 | Zi | Refund requested and actioned but was reversed - message from Lucy at Cube 9/4/20
25/02/2020 | Zi | During payment audit it was reaslied that Cathy hadn't cancelled the Xero payment when she switched to GC - email sent to instuct her to do so.
18/09/2019 | Rebecca | Cathy called me back agreed to switch to gc
17/09/2019 | Rebecca | Spoke to FOH she said she will ask Cathy to cb tomorrow when shes in regarding gc
22/07/2019 | Rebecca | Spoke to foh she said Cathy was just in with a patient but will pass on my message to call me back
04/07/2019 | Rebecca | Tried to call the 0121 number on the listing but the number no longer works, i got their correct number off the website, spoke to foh and she told me that Cathuy isn't in today but took my number for her to cb re dd switch over, updated their correct number on the system
21/07/2016 | Madi | Full members - paying £27/month via SO (Xero)
07/09/2015 | Madi | Section 18- Checked as part of backdated database move
07/09/2015 | Madi | Section 16- Cathy Walker is on NMC
21/08/2015 | Maria | Xero: Email is info@skindeeprejuvenation.co.uk InfusionSoft: kathy@drkathywalker.com
personal email - cathywalker37@hotmail.com 08.07.09 UK - Clinic phoned in to change address
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