Data Protection as a Competitive Advantage

Charlotte Staples - Tygo Consulting
By Charlotte Staples - Tygo Consulting

Tygo Consulting was launched in September 2025 out of my desire to support clinics and retailers to deliver digital patient and customer experiences that match the level of service and care delivered in-person. 


At the heart of your clinic’s success is an exceptional patient experience fuelled by data that drives trust, loyalty, and repeat visits. In my experience, this is achieved by:

  • A focus on compliant use of patient data for personalisation

Increased personalisation is the future of aesthetics and wellness. I know from my experience this is where long-term loyalty is created. To build solid relationships with patients and grow patient trust, you cannot afford to forget to protect their most valuable asset- their data. 

  • Creating compliant processes that encourage marketing growth

Larger clinics sometimes have to re-work marketing strategies that are non-compliant. Growing from a foundation of compliance means no restrictions later on.

  • Strengthening your resilience against data breaches 

The health sector faces the most UK data incidents, with the average breach costing £3m. As you grow, so does your risk. Preparing early reduces risk and speeds up recovery.

  • Aligning digital safety with in-clinic care 

Patients expect their online and in-person experiences to feel equally safe. A recent study found that patients are 65% more likely to book if the booking platform is well-regulated, highlighting how prioritising digital safety can set you apart.

If you'd like to continue the conversation, email info@tygoconsulting.com for more information. 

Hamilton Fraser Offical Partner 2025

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