06/09/2022 | rebecca | Called clinic as they canx their gc payments last month, Tej isn't in until Wednesday foh is going to ask Tej to return my call, will archive
30/11/2021 | Rebecca | Admin recieved this email from Tej...Hi Consulting Rooms, Please could you remove the Dr Helen Eckley from my listings as she no longer visits the clinic. Also unfortunately I would like to cancel my subscription please. Thank you for all the support during the Covid situation. Many thanks Tej....I called Tej and managed to save her from cancelling, she said she doesn't get many leads from us unfortunately, I checked her stats and she has only had 2 emails and 8 phones calls all year, I said I would ask our admin team to add some reviews onto her profile from google and ask Dan if we could do something to inprove the traffic to her area, she was happy with this so aggred to stay with us
09/09/2021 | Sabrina | Tej emailed to say he had already paid, said we had refunded everyone and price is still the same as last years cancelled event as long as he books before end of month.
09/09/2021 | Sabrina | email sent about smart ideas 2021 with early bird price link
17/08/2021 12:00 : 2021 clinic payment checked by Sabrina.
22/02/2021 | Zi | Injectables removed as no accreditations - no injectables on website
24/09/2020 | Zi | Ron's thank you email sent
15/09/2020 | Rebecca | Gc set up by Tej under Tejinder Ghag
15/09/2020 | Rebecca | Tej called on my day off, she is happy to renew membership after a bit of persuading, asked me to call her this week to set up gc, just tried calling left msg and also popped her the gc link via email
11/09/2020 | Zi | Dr Helen Eckley has joined the team to do injectables
10/09/2020 | Rebecca | Tried calling no answer, left msg on foh answering phone, will need to chase up again next
06/05/2020 | Rebecca | Left a msg to say what had happened and for her to give me a call back
06/05/2020 | Zi | Email sent to apologise for GC error and requesting bank details for refund
04/05/2020 | Rebecca | Tej cancelled her gc payments for some reason desite me telling her we had frozen the until aug??? Will leave live until then
15/04/2020 | Rebecca | Lorna called Tej as she was on our spreedsheet to call, here are Lorna's notes from the call-She is happy but struggling with whether to maintain her CR membership as she mentioned that she doesn't get any leads for us. I explained all the things we have, she is getting our emails and didn't know about the CR Academy which I told her that she could use for training her furloughed therapists. She is unsure whether to cancel and what to do, so I said I would have Bec give her a call (clinic number is diverted to her mobile) to go over her profile with us and whether she's using all the benefits. She had wanted to come to SI so is disappointed that we had to postpone, I said we're hoping to do it sometime in September. CAN YOU CALL HER PLEASE BEC - I have just spoken to her, she said she hasn't had many leads coming in, i checked her stats and showed her how to check them in future, she has only had 3 phone calls since October last year, she said she may have to cancel her membership, i advised that i would freeze her payments for the next 3 months for her instead, advised her in the meantime to add some more info onto her profile such as before and after photos, customer reviews etc, advised her payments will resume on the 3/8/2020 automatically, she seemed more than happy with that.
16/12/2019 | Zi | Ready for front check
16/12/2019 | Zi | No medical accreditations required
13/09/2019 | Becky | recruitment advert added
26/01/2018 11:29 : Registration Deleted By Becky. 26/01/2018 11:20 : Status updated to [ Paid ] by Becky. 26/01/2018 11:20 : Status updated to [ Paid ] by Becky. 26/01/2018 09:47 : Payment Email Sent (https://pay.gocardless.com/AL0000C5MCWZ0J) Becky. 26/01/2018 09:46 : Notes updated by Becky. email rec back - happy to join - sent payment email 25/01/2018 09:23 : Notes updated by Becky. email sent 25/01/2018 09:22 : Status updated to [ Enquiry Contacted ] by Becky.
