12/01/2023 | rebecca | Refused renewal for the time being as watching her pennies but may return in the future
10/01/2023 | rebecca | Hi Imogen Happy new year!! I hope you enjoyed your Christmas break. I just wanted to reach out to see if you wish to renew your membership now that your free period is coming to an end? I can see that you have received 10 enquiries since we spoke last & 3348 people visit your profiles in total. You would still have another 4 months free as our featured listings if you decide to renew as I allowed 6 months free featured listings. If you could please let me know if you wish to renew and I will restart your direct debit payments for you.
31/10/2022 | rebecca | email response from Imogen...Ok wonderful thank you very much:) If we get more enquiries in the next few months then I’m happy to continue. We can review again in Jan
31/10/2022 | rebecca | Imogen emailed requesting to canx subscription for all 5 listings, sent her this email response....Good Morning Imogen I hope this email finds you well. I wanted to contact you to see if we can offer any support before cancelling your membership, if it helps, I am happy to offer all 5 of your clinic listings 3 months free membership unless your clinics are no longer open? I have amended your monthly direct debit payments to 0 per month & will leave your clinic listings active for you free of charge & payments would resume at the end of January 2023. Please let me know if this helps you, wishing you a wonderful day.
01/08/2022 | rebecca | Managed to save all 5 clinics from cancelling, reduced payment to £50 per month and offered 6 months free featured listings, I have amended her gc plan rather than setting up a new plan, awaiting response via email regarding getting the green light in regards to the featured listings available for her to choose from, as soon as she gets back to me I will add them on
27/07/2022 | rebecca | Imogen emailed admin requesting to canx, tried calling her but foh said for me to email her instead, sent this, will leave live for the time being....Dear Imogen Thank you for your recent emailing regarding wishing to cancel your membership with us here at ConsultingRoom, yes of course I can certainly action this for you, however, I would much rather try and support you if I can, I can see that you have a number of clinic listings with us & currently pay £72 per month, I would be happy to reduce your monthly payment to £50 saving £264 for the year. I would also like to offer you 5 FREE featured listings, 1 free featured listing per clinic for 6 months, guaranteeing your clinic TOP SPOT on the search for any product or treatment of your choice, worth over £540. ConsultingRoom appreciates that we as companies need to do all that we can to support each other through these uncertain times & will always try to help where we can. If you wish to take us up on our offer or wish to continue with cancelling your subscription please let me know.
01/10/2021 | craiglowe | Updated the address
24/09/2021 | DanielleLowe | This clinic has 2 different addresses listed on their own website which is different to the ones we have. Their own website also has a St Albans page and a generic webpage which also differ. Lots of inconsistencies that Imogen needs to clear up until we can proceed further. Have emailed for her team to address this. If they come back with a different address, we also need to amend their lat/long etc.
20/09/2021 | Rebecca | Imogen agreed to renew membership as she hasn't paid for 2 years due to the pandemic, Dan agreed to write off the £2000 overdue invoices if she was to set up a direct debit moving forward, she now pays £72 per month for all 5 clinics
15/09/2021 | Sabrina | smart ideas agenda 2021 sent
31/08/2021 12:46 : 2021 clinic payment checked by Dan.
28/08/2020 | Zi | Galleries have been filled
28/04/2020 | Zi | Imogen has asked us to fill galleries with generic photos from group clinics
25/03/2020 | Zi | Dr Suresh Mohan GMC 4735795
25/03/2020 | Zi | Dr Sim Sadhra GMC 7597717
23/03/2020 | Zi | The company sometimes refer to this clinic as The Clapham clinic
18/10/2019 | Zi | 5 White Swan Clinics all paying on Xero £1000 per year as a group subscription
31/08/2021 12:46 : 2021 clinic payment checked by Dan.
27/01/2021 | DanielleLowe | Removed threads no CQC
28/08/2020 | Zi | Galleries have been filled
28/04/2020 | Zi | Imogen has asked us to fill galleries with generic photos from group clinics
18/10/2019 | Zi | 5 White Swan Clinics all paying on Xero £1000 per year as a group subscription
16/07/2018 | Maria | imogen.bexfield@yahoo.com - Personal email
26/01/2018 | Holly | Imogen Bexfield - 251632 - GDC
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