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In some cases this may lead clients to claim that the treatment or product used does not work. In addition, an increase in litigation linked to the media actively searching for cosmetic “horror stories” plus a client's right to complain (supported by Care Quality Commission regulation and other industry guidelines) has meant that clinical treatment records need to be more carefully completed than ever before.
The Consulting Room™ has long supported the need for practitioners to at least take photographs of all of their clients before and after any treatment. It protects you, the client, and importantly gives you a baseline level to compare with, and show progression over time. If you intend to use these for marketing or presenting purposes, please remember to get their written permission for this.